FAQ: It All Started With A Name – Make Your Worlds Come Alive
For the most up-to-date information about the status of our project, check our project updates on Backerkit Crowdfunding!

Is this book just for Dungeons & Dragons or can I use it in any setting?

Great question! The majority of the book can work with any setting. The only items that are Dungeons & Dragons specific are several of the magic item cards.

Last updated: September 03, 2024 21:42

I pledged within the first 48 hours. How do I get my the special minis included?

At the end of the campaign we will double check the backer list to ensure that if you backed in the 1st 48 hours these minis are included in your rewards.

Last updated: September 03, 2024 21:44

Will I be able to make a pledge, or upgrade my pledge, after the campaign?

We intend to make late pledges available following the campaign, and backers will be able to upgrade their pledges, and add add-ons, in the pledge manager.

To absolutely ensure you don’t miss out, our advice is to back the campaign even if it’s at a lower level than you want. This will ensure that you’re in the pledge manager, where you can make upgrades to your pledge after the campaign closes.

Last updated: September 03, 2024 21:45

How long do I have to adjust my pledge after I back this campaign?

We intend to keep the pledge manager open for at least a few months after the campaign closes.

Last updated: September 03, 2024 21:46

When will my rewards be ready, and how will I get them?

Check the Timeline section of the main campaign page for info on when we expect to ship rewards.

Make sure you read the Shipping section of the main campaign page. For NZ backers shipping will be coordinated straight from our store.

Last updated: September 03, 2024 21:47

Shipping Updates
For the most up-to-date information about the status of our project, check our project updates on Backerkit Crowdfunding!
No shipping updates are provided.
BackerKit FAQ

What is BackerKit?

BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!

The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.

How does BackerKit work?

After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.

I never received my invitation. How do I complete the survey?

The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.

Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.

To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.

How do I update my shipping address?

BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.

When will my order be shipped, charged or locked?

That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.

I completed the survey, but haven't received my rewards yet. When will they arrive?

As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.

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